Reference

How dbajee Handles Your Personal Data

When you open an account with dbajee, you share information with us — your name, contact details, and payment method choices like bKash, Nagad or Rocket.

Data collected at account creationbKash, Nagad, Rocket payment dataYour right to access or deleteSecure account storageBangladesh-region policy

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Data We Collect and Why We Use It

dbajee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when creating your account: your name, email address, phone number, and the mobile wallet details you use — whether that is bKash, Nagad or Rocket. When you make a deposit or request a withdrawal, transaction identifiers from those payment rails

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are logged on our side to verify the transfer and match it to your account wallet. We also collect device data automatically — your browser type, IP address, and session timestamps — to keep your account secure and detect any unusual access patterns. Cookies help us
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remember your session so you do not have to log in from scratch every visit. We do not sell your personal data to third parties. Data is shared only with payment processors needed to complete your bKash, Nagad or Rocket transactions, and with fraud-prevention services that
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protect your account. Retention periods apply: transaction records are kept as long as required by applicable financial compliance obligations, while marketing preferences are held only as long as your account remains active. If your account is closed, we follow a structured deletion process for non-essential data.
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How long we hold specific categories of data depends on the legal requirements of your jurisdiction and our eligible operating regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is available to help. You can get in touch through live chat inside your account, by email, or through our help desk form. We aim to respond to data-related requests within a reasonable time — the exact timeframe depends on the complexity of your request and verification steps required to confirm your identity.

HOW WE PROTECT IT

Our Approach to Data Security and Retention

Keeping your account data secure is not an afterthought — it is built into how we handle every step from registration to withdrawal. We use SSL encryption across the platform so data in transit between your device and our servers stays protected. Your payment details tied to bKash, Nagad or Rocket are never stored in plain text on our side. Account access uses OTP verification on your registered mobile number, which means even if someone has your password, they cannot get in without your phone.

SSL Encryption

All data moving between your device and dbajee is encrypted via SSL. This covers login, account updates, and every transaction you make through bKash, Nagad or Rocket.

OTP Account Access

Every login triggers an OTP to your registered mobile number. You confirm it before entry is granted — a straightforward layer that keeps your account under your control.

Cookie Controls

We use session cookies to keep you logged in and functional cookies to remember your preferences. You can manage or clear cookies through your browser settings at any time.

Data Retention Policy

We hold your data only as long as required for your account and applicable compliance obligations. Non-essential data is removed on a defined schedule after account closure.

Common Questions About Your Data on dbajee

These are the questions we hear most often about how we handle personal information. If your question is not here, reach out via live chat or the help desk form from your account dashboard.

We collect your name, email address, phone number and the mobile wallet details you use — such as bKash, Nagad or Rocket — along with device and session data needed to secure your account.

We share data only with payment processors required to complete your bKash, Nagad or Rocket transactions and with fraud-prevention services. We do not sell your personal information to third parties.

Open your account, go to help desk and select the Privacy category. Submit your request with your registered contact details so we can verify your identity before processing it.

Yes. You can request deletion of non-essential data through our support channels. Some records — such as transaction logs tied to bKash or Nagad payments — must be retained for compliance purposes even after your account closes.

We use session cookies to keep you logged in and functional cookies to remember your preferences. You can manage cookies in your browser settings; removing session cookies will require you to log in again.

Payment identifiers from bKash, Nagad and Rocket are never stored in plain text on our servers. SSL encryption protects data in transit, and OTP verification keeps your account access controlled.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoCrash Turbo InfoDbajee Banking

How dbajee Handles Your Personal Data

Reach Us About Your Privacy

Our Approach to Data Security and Retention

SSL Encryption

OTP Account Access

Cookie Controls

Data Retention Policy

Common Questions About Your Data on dbajee

01 What personal data does dbajee collect when I create an account?

02 Does dbajee share my data with anyone else?

03 How can I request a copy of my data?

04 Can I ask dbajee to delete my personal data?

05 How does dbajee use cookies?

06 Is my payment data from bKash, Nagad or Rocket stored securely?

Privacy Policy

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